Call Read

{
    "Id": "j9X7bwYIcOgNroPhCRE8",
    "Company": "JAtjJIen32U3B2EUWcHC",
    "Status": "unread",
    "Assistant": "ifKcvoszuUiZB4lU2FMY",
    "AssistantName": "Expert AI",
    "PhoneNumber": "Web",
    "Summary": "AI: Hello. How can I assist you?  \nUser: Can you please tell me what to say?  \nAI: Sure thing. What exactly do you need help with? A greeting, a question, or something else?  \nUser: I want to know more about you.  \nAI: Uh, you wanna get to know me better. Well, I'm your friendly virtual assistant here to make your life a bit easier. Think of me as a mix of your cousin and a stand-up comedian. How can I make your day better?  \nUser: Who is Harry Potter?  \nAI: Uh, Harry Potter. He's the famous wizard created by JK Rowling. He fought the dark lord Voldemort and had a knack for finding trouble at Hogwarts. Ever heard of Quidditch? He's quite good at that too. Need more magic in your life?  \nUser: Thank you.  \nAI: You're welcome. Need anything else?  \nUser: No. You can hang.",
    "StartedAt": "2025-02-19T09:34:23Z",
    "EndedAt": "2025-02-19T09:35:22Z",
    "Transcript": [
        {
            "Sorting": 0,
            "Role": "AI",
            "Text": "Hello. How can I you assist?"
        },
        {
            "Sorting": 1,
            "Role": "User",
            "Text": "Can you please tell me what to say?"
        },
        {
            "Sorting": 2,
            "Role": "AI",
            "Text": "Sure thing. What exactly do you need the help with? A greeting, a question, or something else?"
        },
        {
            "Sorting": 3,
            "Role": "User",
            "Text": "I want to know more about you."
        },
        {
            "Sorting": 4,
            "Role": "AI",
            "Text": "Uh, you wanna get to know me better. Well, I'm your friendly virtual assistant here to make your life a bit easier. Think of me as a mix of series cousin and a stand up comedian. How can I make your day better?"
        },
        {
            "Sorting": 5,
            "Role": "User",
            "Text": "Who is Harry Potter?"
        },
        {
            "Sorting": 6,
            "Role": "AI",
            "Text": "Uh, Harry Potter. He's the famous wizard created by JK Rowling. He fought the dark lord Voldemort and had a knack for finding trouble at Hogwarts. Ever heard of Quidditch? He's quite good at that too. Need more magic in your life?"
        },
        {
            "Sorting": 7,
            "Role": "User",
            "Text": "Thank you."
        },
        {
            "Sorting": 8,
            "Role": "AI",
            "Text": "You're welcome. Need anything else?"
        },
        {
            "Sorting": 9,
            "Role": "User",
            "Text": "No. You can hang"
        }
    ],
    "Keywords": [
        "Callback",
        "WrongNumber",
        "PrankCall",
        "Invoice",
        "Offer",
        "Appointment"
    ],
    "Flags": [
        "green, yellow, phone"
    ]
}