On the left-hand side, you will find the menu item Assistants.This section allows you to create and manage FlowVoice assistants.
Assistants are created on a single configuration page and cannot be cloned, duplicated, or deactivated.Once an assistant is created, it becomes active when calls are forwarded to the assigned phone number.Configuration Options#
An assistant can operate in multiple languages:The assistant does not expose system prompts.
It responds strictly based on its configured knowledge and settings.Behavior and Logic#
You can define limited behavior logic, such as:different farewell messages before or after a specific time (e.g. before 5 PM vs. after 5 PM)
continue asking clarifying questions, or
forward the call to a human if call forwarding is configured
Testing and Go-Live#
There is no dedicated test or preview mode.
To test an assistant, you can call it directly.To go live, you forward your real phone calls to the phone number assigned to the assistant. Modified at 2026-01-28 13:48:58
